The Rhetoric of Overload
The authors of The Social Life of Information caution against the cynical use of a diagnosis of "information overload" as a way to justify presenting fewer user choices or a narrowed channel that transmits less information of the kind dictated by corporate interests. It is interesting to see how the rhetoric of information overload functions in this advertisement for Bing.com and how different this ad is from the rhetoric of Apple's 1984 ad, which seems to caution against overly homogenized sources of data.
I'll admit to trying out Bing for problem solving with a few sample searches and seeing that it did actually do a better job of getting answers for complex questions like "How do you get to the Bronx from JFK?" than its Mountain-View based rival. But -- much like a younger child -- it didn't know basic facts about relatedness that Google already knows, for example that "Liz Losh" and "Elizabeth Losh" are the same person. (This split personality was actually something that I used to exploit, before Google exposed my secret life as a digital rights activist and blogger to my academic colleagues.)
David Weinberger in a posting on "Bing, Google . . . and Kayak" points out that looking up "Bing" on Google and "Google" on Bing is a somewhat disingenous rhetorical exercise.