In response to the Christmas day attempt to blow up a Northwest jetliner traveling from Amsterdam to Detroit, the Transportation Security Administration has published an FAQ for holiday travelers. Of course, the genre of the FAQ has become an important part of the digital rhetoric of many government websites. Some are relatively straightforward: taxes, copyright, trademark, and visa FAQs address the needs of conventional Weberian bureaucracies. There are also FAQs on new Obama-era government websites that aren't tied to traditional federal agencies, such as Recovery.gov or Cars.gov. There are also FAQs about natural disasters and other scientific phenomena that require the explanatory powers of the government, such as the FAQ sites about earthquakes or hurricanes or tornadoes.
Labels: government websites